Delivery costs shall be paid by you and are indicated in your cart when you check out. There are no delivery costs for purchases over $130. There will be a $5 delivery cost for purchases under $130. Orders are processed for delivery on working days o

Delivery costs shall be paid by you and are indicated in your cart when you check out. There are no delivery costs for purchases over $130. There will be a $5 delivery cost for purchases under $130.Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays.) Orders placed on Saturday and Sunday will be processed the following work day. We are unable to process orders to a P.O Box.Standard shipping times are 3-5 business days.&#xA0;We will deliver your products to the delivery address in accordance with the delivery option selected by you during the order process. If the order has already been processed, we may not be able to fulfil your request.During peak sale periods, shipping times may be longer than usual. Please expect a delay during this time. We appreciate your patience and understanding!who is elijah does not accept any liability whatsoever for delayed delivery caused by an third party. If you have not received your order within 21 days, please email us at <a href="mailto:info@whoiselijah.co.nz" rel="noreferrer noopener" target="_blank" title="mailto:info@whoiselijah.co.nz">info@whoiselijah.co.nz</a>We may leave the products at your premises. Risk in the products will pass to you as soon as they are delivered to the delivery address provided in your order.We will take reasonable care to deliver to the address given. However, we will not be liable for non-delivery or mis-delivery as a result of your incorrect data entry.Orders placed within New Zealand are dispatched from Christchurch.

Delivery Rules and Restrictions

If you are unable to locate your order and your tracking is showing delivered please first check:. If you cannot locate your parcel, please reach out to our Customer Care Team at info@whoiselijah.co.nz.

If you are unable to locate your order and your tracking is showing delivered please first check:<ul><li style="font-size: 16px;">Letterbox</li><li style="font-size: 16px;">Front door area (including under door mats, in pots etc)</li><li style="font-size: 16px;">People within the household</li><li style="font-size: 16px;">Neighbours</li><li style="font-size: 16px;">Building management</li></ul>If you cannot locate your parcel, please reach out to our Customer Care Team at <a href="mailto:info@whoiselijah.com.su"></a><a href="mailto:info@whoiselijah.co.nz" rel="noreferrer noopener" target="_blank" title="mailto:info@whoiselijah.co.nz">info@whoiselijah.co.nz</a>

My tracking says delivered but I haven't received my order?

WHO IS ELIJAH NZ

Delivery & Shipping

Return policy

Return Policy

Gift With Purchase

General discount code information

My discount isn't valid?

My discount code isn't applying?

Discovery Gift Sets

Promotions

What payment options are available?

Can I pay cash, cheque or direct deposit?

Can I change my payment method?

My payment method isn't processing?

Can I use more than one payment method?

My debit/credit card isn't processing?

Payments

How long do gift cards last?

When will I receive my gift card?

Can I apply multiple gift cards at checkout?

How do I use my Gift Card?

Gift Cards

My WHO IS ELIJAH app isn't working

How do I get the App?

WHO IS ELIJAH App

Where can I find WHO IS ELIJAH in store?

Stockists

I received the wrong item

I ordered the wrong item

Allergic reaction

Damaged or Faulty Items

Pre Order

Orders